We aim to make your shopping experience as simple as possible. We are open every day from 9.30am until 5.30pm, Sundays 10am until 5.30pm. We try to be as flexible as possible for deliveries. Especially if you are in Sussex or Kent (we are right on the County borders) we can arrange deliveries for most week days, evenings or weekends if required, at mutually convenient times. Check our “news” details or give us a call to make sure you are aware of any Neptune promotional offers currently available. For further details of how to order in Concepts Rye’s shop, via telephone or email and also 24/7 via Neptune’s website please see below:-
We positively encourage our customers to visit us in the Concepts showroom. You will find us 100 yards / metres from St Mary’s Church, perched on the top of Rye. Concepts is opposite Rye’s Town Hall on the corner of Market Street and Lion Street. The Concepts showroom is constantly changing, so each time you visit you will discover new items or find items you missed on your last visit – please check first if you wish to view a specific item. There is a list of all our Neptune Living and Accessories products on display (download list). You can pay in the shop with debit and credit cards and also cheques.
Phone Phone / Email
01797 225222 (with answer phone outside of normal opening hours, or if we are unavailable – leave your number and name, plus a short message and we will call you straight back). You can phone us to enquire about stock availability or to place your order. We will be able to advise potential delivery dates and the order and payment terms are as stated in the “Shop” details above.
Ordering 24/7 online at Neptune.com is simple. 1. Choose your products. 2. Choose Concepts as your preferred supplier when you finalise your transaction. 3. Your selected products will be delivered to you direct from Neptune as soon as all items are available – you can check availability on the Neptune website, (or with Concepts) and also at the time of ordering your products.Visit neptune.com